Whether you’re buying or selling a home, your real estate agent works for you. When you sign a buyer agency agreement or listing agreement you’re hiring an agent to represent your best interests in a real estate transaction. If the agent isn’t meeting your needs or those outlined in the agreement it’s time to change agents. If you owned a company and an employee was doing a lackluster job, would you keep them around because you’re afraid to hurt their feelings if you let them go? Probably not. So why wouldn’t you do the same with the person helping you with one of the largest investments you’ll ever make?
Below are signs you may want to change real estate agents.
1. Your agent doesn’t return calls, emails, or texts in a timely manner.
2. Your agent has too many clients to give you their full attention or superior customer service.
3. Your agent pressures you to make speedy decisions.
4. Your agent is showing you homes outside your price range or properties that don’t meet your specified requirements.
5. Your agent doesn’t answer your questions in a thorough manner to help you better understand the home buying/selling process.
6. Your agent doesn’t listen to you and brushes aside your comments and concerns.
7. Your agent isn’t meeting the terms spelled out in your agreement.
Even if only only of the above it happening, you may want to consider using another agent.
Time and again I hear people say they’re unhappy with their agent but they “signed a six month agreement.” My response, “Find another agent.” Any agreement can be cancelled in writing. If you’re unhappy with your agent and their brokerage company simply email (fax, for old school) the agent stating you’d like to end the relationship immediately. For example, with a buyer agency agreement, a buyer would write something similar to “Effectively immediately, I would like to end our buyer agency agreement. Please confirm acknowledgement.” Note, however, whether you’re a buyer or seller and depending on the terms of the agreement, you may owe fees to the brokerage when you cancel the agreement.
Buying or selling a home is a business transaction and probably one of the biggest purchases you’ll ever make. There are many real estate agents who will give you outstanding service and work to earn your business. There’s never a reason to work with someone that makes you feel overwhelmed, stressed, confused, or frustrated. Get referrals from friends and interview the referrals. Just because an agent did a good job for one person doesn’t mean you’ll have the same chemistry. But don’t worry, there is an agent that’s a perfect fit and make you glad you made the switch.
If you’d like to meet and discuss your real estate goals, please give me a call. I’d love the opportunity to earn your business. I can be reached at 703-963-0142 or firstname.lastname@example.org.